With the unprecedented spread of the COVID-19 coronavirus at the forefront of everyone’s minds, the team here at Welwyn Roofbox Hire are doing all we can to ensure business as usual, to the extent that the current restrictions allow.
In terms of the day to day admin, booking management etc., this can be done flexibly from wherever the laptop is. Our phone service is set up in such a way that a physical land line to our office is not a limitation. As such, in that regard we are open as usual for phone and email contact.
With regards to roofbox and associated equipment hire this is assessed on a case by case basis, dependent on the need of the hirer but in short, it should be in line with current government advice in relation to travel. We have not imposed an outright ban as we wish to ensure that we are able to support these very specific instances where a roofbox may be the difference between safe & essential travel and not.
If you wish to discuss options regards an existing booking please do contact us on 01438 289030 to discuss how we can help. We will endeavor to be as flexible and as reasonable as we can given the current situation but at the same time, we ask for your understanding as we collectively navigate our way through these unprecedented times.
Looking ahead, the current restrictions will at some stage be behind us and to that end, we are managing new quote requests, some of which are undated and non-specific, on a daily basis. We already have stored demand and that will only increase as the restrictions are lifted. At that stage, there will be a practical limit as to just how much we can deal with so if you are planning a trip in the medium term, please don’t hold back with your outline requirements.
Additionally, all roofboxes at the time or fitting will be have been thoroughly washed and cleaned, as well as having a sanitizer wipe down in key areas such as the locking points and clamps.
In the meantime, to you and your families, please practice social distancing and above all, be safe!!
Coronavirus outbreak FAQs: what you can and can’t do https://bit.ly/2wfN8jr